New Clients

Cancellation Policy

At Lone Star Sparkle, we are committed to providing our clients with exceptional cleaning services while ensuring a smooth and flexible booking experience. Our policies are designed to accommodate your needs: 1. Booking: Clients can easily book cleaning services online, while paying for services through the invoice they receive via email. 2. Cancellation: Clients may cancel their scheduled cleanings within 24 hours of their scheduled cleaning without penalty. We understand that plans change, and we strive to be accommodating! If the cancellation occurs before giving notice within the proper timeframe, a $50.00 fee will be charged instead of the full cleaning invoice. 3. Rescheduling: Clients can reschedule their appointments at any time, ensuring that you can adjust your cleaning service to fit your schedule. 4. Fees: Invoices that are 48 hours past their due date may incur a late fee. Clients should ensure timely payments to avoid any additional charges. 5. Payment: We accept various payment methods. Your satisfaction is our priority, and we look forward to providing you with a clean and comfortable environment.

Contact Details